| Tatanet Managed Services delivers the reliability, availability, and expertise that our customers require for their business, while providing the flexibility and cost-efficiency to change their solution as the business grows. All this is with collaboration of industry-accepted practices, processes, applications- all backed by Tatanet service level agreement (SLA). Tatanet provides its customer Peace of Mind by having their network fully monitored 7x24x365. Our state-of-the-art Network Operation centre provides 24x7 proactive fault monitoring facilities. The centralized Network Monitoring & Management facility provides round the clock support to all customers. Our Offerings
Remote Network Monitoring - Proactive Monitoring & Periodic Health check of all network elements
- Link Monitoring (RTD, Packet Loss, jitter, Bandwidth Utilization & Link Uptime)
- Device Monitoring (CPU, Memory, Buffer & Port Utilization)
- Single window for customer to see network and CPE performance
- Detailed report on the service uptime & performance
Remote Network Management - Network Management
- Incident Management
- Problem Management
- Change management
- Capacity planning & Management
- Vendor SLA management
- Service Continuity & Availability Management
- Annual Onsite Maintenance Support
Benefits: - Service Provider Agnostic Solutions
- Single point contact for IT support & Vendor management
- Network & Resource Cost Optimization
- Optimal Bandwidth Utilization
- Increased application response time
- Business Continuity through improved network availability
- Ready to support deployment of enhanced network solutions
- Assured SLA commitments
- Access to latest technology updates and network experts
- Redirect organization IT capabilities towards core business
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