Tata net - Managed Network Services Untitled Page


Tatanet Managed Services delivers the reliability, availability, and expertise that our customers require for their business, while providing the flexibility and cost-efficiency to change their solution as the business grows. All this is with collaboration of industry-accepted practices, processes, applications- all backed by Tatanet service level agreement (SLA).

Tatanet provides its customer Peace of Mind by having their network fully monitored 7x24x365. Our state-of-the-art Network Operation centre provides 24x7 proactive fault monitoring facilities. The centralized Network Monitoring & Management facility provides round the clock support to all customers.

Our Offerings

Remote Network Monitoring

  • Proactive Monitoring & Periodic Health check of all network elements
    • Link Monitoring (RTD, Packet Loss, jitter, Bandwidth Utilization & Link Uptime)
    • Device Monitoring (CPU, Memory, Buffer & Port Utilization)
  • Single window for customer to see network and CPE performance
  • Detailed report on the service uptime & performance

Remote Network Management

  • Network Management
    • Incident Management
    • Problem Management
    • Change management
    • Capacity planning & Management
  • Vendor SLA management
  • Service Continuity & Availability Management
  • Annual Onsite Maintenance Support

Benefits:

  • Service Provider Agnostic Solutions
  • Single point contact for IT support & Vendor management
  • Network & Resource Cost Optimization
  • Optimal Bandwidth Utilization
  • Increased application response time
  • Business Continuity through improved network availability
  • Ready to support deployment of enhanced network solutions
  • Assured SLA commitments
  • Access to latest technology updates and network experts
  • Redirect organization IT capabilities towards core business
 
 
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